Admissions
How a placement
starts here.
Most placements come to us through social workers, hospital discharge teams, or families who've heard about us from another family. The process is the same in any of those cases — we keep it deliberately straightforward.
Suitable for
- ● Family-led enquiries about a relative
- ● Social workers planning a placement
- ● Hospital discharge teams
- ● LA commissioning teams
- ● Continuing Healthcare assessors
- ● Existing residents transferring within our group
We're often the right fit when
- The current placement has broken down or is at risk of breakdown.
- The person has complex co-existing needs that have been hard to match.
- Discharge is being delayed because no setting feels right.
- The family wants somewhere small and settled, not a 60-bed facility.
We'll say so when we're not
If the right placement is somewhere else — a nursing unit, a CQC-registered hospital, a different specialism — we'll say so. We don't take admissions we don't think we can hold well.
The stages
Tell us what's happening
Use the form, or email — whichever's easier. Even a couple of paragraphs is enough to start. We'll usually come back within a working day.
Assessment
Our registered manager meets the prospective resident wherever they are — at home, in hospital, or in another placement. We read the existing care plans, talk to family or social workers, and write up an honest view of fit.
Visit a home
Families are encouraged to visit. Where appropriate, the prospective resident visits too. We don't take anyone on without that step.
Funding & paperwork
Most placements are funded by local authority commissioning, Continuing Healthcare, or a mix. We work through the paperwork with you — including the parts that make it slower than anyone would like.
Move in, with a plan
Keyworker allocated before arrival. A written transition plan. A four-to-six-week review once routines have settled. After that, the regular review cycle with the placing authority.
Start an enquiry
Send us what you know so far.
Even a paragraph or two is enough for us to give you a useful first reply. If you have written care plans, social-worker reports, or hospital discharge notes, please mention them — we'll tell you what's helpful to share at which stage.
Prefer to email directly? Contact details here.